This large commercial retail client recognized it had safety and cosmetic appearance issues with architectural stone veneer falling off of numerous stores across the country. The client needed data and information to determine how widespread the problem was, along with an analysis of why the failures were occurring.
Our inspections identified that a large number of stores were experiencing veneer failures, with approximately 10 percent creating potentially serious safety concerns. We determined these failures resulted from inadequate installation, and we helped develop improvements in our client’s building specifications to correct the problems. All of this led to the development of a better defined testing and inspection protocol — and ultimately a reduction in safety risk to its customers nationwide.